Field Notes · Vol. 04 · 2026

Notes from the edge of
process & intelligence.

Practical dispatches from the intersection of AI and enterprise process design. I writes about AI, Microsoft Power Platform and the organisational patterns that make intelligent automation actually work - from Belgium.

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Visual notes

diagrams & frameworks
Process redesign around AI
Visual

Process redesign around AI

Traditional handoffs versus AI-centred workflows that flag exceptions instead of creating more noise.

 Three levels of AI adoption
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Three levels of AI adoption

Move from personal copilots to team assistants and finally to coordinated agent networks across roles.

 Agent network in action
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Agent network in action

Specialized agents collaborate across cloud operations, first-line support, PowerShell remediation, and onboarding.

Featured

AI · Process Design

11 May 2026 · 7 min

From Copilot to Agent Web: Why AI Teams Will Outperform AI Individuals

Most organisations still use AI as a personal assistant. The bigger opportunity is a trusted network of agents that collaborates across roles, channels, and processes.

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Recent writing

2 posts
AI · Process Design
8 May 2026

Agentic AI: Lead the Change, Don't Chase It

Stop adding AI to broken processes. Redesign your processes around AI from the ground up , and start small while thinking big.

6 min
AI · Process Design
8 May 2026

AI's True Power Lies Beyond Chat

Stop confusing AI with conversation. The real value of AI is autonomous, working in the background, making your processes smarter.

5 min

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